TERMS AND CONDITIONS OF ACCESS OR USE
- Introduction
- Edutoppers having its registered office at 17-154/40, Netaji defence colony, Jawahar nagar, Hyderabad, Telangana (hereinafter referred to as "
Edutoppers", "we", "us", or "
our") provides online courses and conducts online classes,
live demo, doubt clearing sessions for the students seeking to enrol for such courses (the "
Services"), which Services are accessible at
www.edutoppers.in
and any other websites through which Edutoppers makes the Services available
(collectively, the "Site ") and as
applications for mobile, tablet and other smart devices and application program interfaces
(collectively, the "Applications").
- By accessing or using the Site, Application or Services or by downloading or
posting any content from or on the Site, via the Applications, you would be indicating that you have
read, and that you understand and agree to be bound by these terms and receive our Services (“
Terms of Services” or “Terms”), whether or not you have registered with the Site
and/or Application.
- Therefore, please read these Terms of service before accessing or using the
Site, Application or Services or downloading or posting any content from or on the Site, via the
Application or through the Services, carefully as they contain important information regarding your
legal rights, remedies and obligations.
- If you do not agree to these Terms, then you have no right to access or use the
Site, Application, Services, or Collective Content (as defined below).
- If you are using the Site, Application or Services then these Terms of Service
are binding between you and Edutoppers.
- Definition
In addition to other words and expressions that may be defined elsewhere in
these Terms, unless the context otherwise requires, the following capitalized terms wherever used in the
Agreement shall have the meanings as ascribed hereunder:
- "Courses" means
educational courses listed on the Site or Application.
- "Course Fees" means
the amounts that are due and payable by a Student for enrolment of Course.
- "Collective Content"
means Member Content and Edutoppers Content.
- "Content" means
text, graphics, images, music, software (excluding the Application), audio, video, information or other
materials.
- "Listing" means
Courses that are listed by Edutoppers as available via the Site, Application, and Services.
- "Member" means a
person, who completes Edutoppers’s account registration process, including but not limited to Teachers and Students, as
described under "Account Registration " in
Clause 7 below.
- "Member Content "
means all Content that a Member posts, uploads, publishes, submits, transmits, or includes in their
Listing, Member profile or Edutoppers promotional campaign to be made available through the Site,
Application or Services.
- "Payment Method"
means a payment method that you have added to your Edutoppers Account, such as a credit card, debit card or
net banking.
- "Student " means a
Member who enrols for Courses on Application or Site, in case of minor student the parent or guardian
who enrol their child or ward for the Courses on Application or Site.
- "Tax" or
"Taxes " mean any sales taxes, value added
taxes (VAT), goods and services taxes (GST), service tax, that Edutoppers may be required by law to collect
and remit to governmental agencies, and other similar municipal, state, federal and national indirect or
other withholding and personal or corporate income taxes.
- “Teacher” means
a Member who has been selected by Edutoppers in order to provide services through the Site or
Application
- "Edutoppers Content "
means all Content that Edutoppers makes available through the Site, Application, Services, or its related
promotional campaigns and official social media channels, including any Content licensed from a third
party, but excluding Student Content.
- Terms of Service
-
- We believe that every user of our Application/Services/products/Website must
be in a position to provide informed consent prior to providing any Information required for the use of
the Application/Services/products/Website. By registering with us, you are expressly consenting to our
collection, processing, storing, disclosing, and handling of your information set forth in our Privacy
Policy now and as amended by us. Processing, your information in any way, including, but not limited to,
collecting, storing, deleting, using, combining, sharing, transferring, and disclosing information, all
of which activities will take place in India. If you reside outside India your information will be
transferred, processed, and stored in accordance with the applicable data protection laws of India.
- By using the Site, Applications or Services, you agree to comply with and be
legally bound by the terms and conditions of these Terms, whether or not you become a registered user of
the Services. These Terms govern your access to and use of the Site, Application and Services and all
Collective Content (defined above), and constitute a binding legal agreement between you and Edutoppers.
The user further accepts to allow Edutoppers Innovations Private Limited to reach them through Call, SMS,
Email, Whatsapp for providing existing services and for providing information on new products and
services and it will supersede the registry of NDNC & DND as per the regulation of TRAI under the
guidelines of TCCPR
- I hereby authorize to receive SMS, Whatsapp, Email and other communications
via Edutoppers and it supersedes the registry of NDNC & DND as per the regulation of TRAI
- In addition, certain areas of the Site and Application (and your access to or
use of certain aspects of the Services or Collective Content) may have different terms and conditions,
standards, guidelines, or policies posted or may require you to agree with and accept additional terms
and conditions. If there is a conflict between these Terms and terms and conditions posted for a
specific area of the Site, Application, Services, or Collective Content, the latter terms and conditions
will take precedence with respect to your use of or access to that area of the Site, Application,
Services, or Collective Content.
- If you do not agree to these Terms, you have no right to obtain information
from or otherwise continue using the Site, Application or Services. Failure to use the Site, Application
or Services in accordance with these Terms may subject you to civil and criminal liabilities.
- The Site, Application and Services comprise an online platform which creates
Listings for Courses and Students may learn about and enrol for the course directly through the Site and
Application.
- You acknowledge and agree that, by accessing or using the Site, Application or
Services or by downloading or posting any content from or on the Site or via the Application, you are
indicating that you have read, and that you understand and agree to be bound by these Terms and receive
our Services, whether or not you have registered with the Site and Application. If you do not agree to
these terms, then you have no right to access or use the Site, Application, Services, or Collective
Content. If you accept or agree to these Terms on behalf of a company or other legal entity, you
represent and warrant that you have the authority to bind that company or other legal entity to these
Terms and, in such event, "you" and "your" will refer and apply to that company or
other legal entity.
- GDPR COMPLIANCE STATEMENT
Edutoppers respects and complies with the EU General Data Protection
Regulations (GDPR). Some of the key ways we comply with these regulations are:
- Consent
We explain what you’re consenting to clearly and without
‘legalese’, and ask that you explicitly consent to contact from us.
- Breach Notification
In the event of a breach, we will notify affected users within 72 hours of first
having become aware of the breach.
- Right to Access
Users can request confirmation as to whether or not personal data concerning them
is being processed, where and for what purpose. Further, we shall provide a copy of the personal data, in an
electronic format.
- Right to be Forgotten
Once we have compared your (the subjects') rights to "the public interest
in the availability of the data", we may delete your personal data where you have requested
this.
- Data Portability
We allow you to receive the personal data concerning you, which we will provide in
a 'commonly used and machine readable format' and you have the right to transmit that data to
another ‘controller’.
- Privacy by Design
We implement appropriate technical and organisational measures, in an effective
way and protect the rights of data subjects'. We hold and process only the data absolutely necessary for
the completion of our duties (data minimisation), as well as limiting the access to personal data to those
needing to act out the processing.
- Eligibility
Use of the Site, Application and Services is available only to persons who can form
legally binding contracts under Indian laws. The
Site, Application and Services are intended solely for persons who are 18 years of age or older. If you are
below 18, then your parent or guardian can open an account and help you enrol in courses that are
appropriate for you. The use of the Site, Application and Services is also not available to persons whose
membership has been suspended or terminated by Edutoppers for any reason whatsoever. Any access to or use of
the Site, Application or Services by anyone under 18 years is expressly prohibited. By accessing or using
the Site, Application or Services you represent and warrant that you are 18 years or older.
- Usage of Site, Application or Services
- The Site, Application and Services can be used to facilitate the Students to
enrol for Courses. Such Courses are included in Listings on the Site, Application and Services by
Edutoppers. You may view Listings as an unregistered visitor to the Site, Application and Services;
however, if you wish to enrol for the Courses, you must first register to create a Edutoppers Account
(defined below).
- Edutoppers makes available an online platform which provides various online
Courses for the Students. Unless explicitly specified otherwise in the Edutoppers platform, Edutoppers's
responsibilities are limited to facilitating the availability of the Courses through the Site,
Application and Services.
- Account Registration
- In order to access certain features of the Site and Application, and to enrol
for Courses, you must register to create an account ("Edutoppers
Account ") and become a Member. You may register to join the Services
directly via the Site or Application or as described in this section. A Teacher is also registered and
an account (“ Edutoppers Account”) created once
selected by Edutoppers for providing services through the Site or Application.
- You can also register to join by logging into your account with certain
third-party social networking sites ("SNS ")
(including, but not limited to, Facebook; each such account, a "Third-Party Account"), via our
Site or Application, as described below. As part of the functionality of the Site, Application and
Services, you may link your Edutoppers Account with Third-Party Accounts, by either: (i) providing your
Third-Party Account login information to Edutoppers through the Site, Services or Application; or (ii)
allowing Edutoppers to access your Third-Party Account, as permitted under the applicable terms and
conditions that govern your use of each Third-Party Account. You represent that you are entitled to
disclose your Third-Party Account login information to Edutoppers and/or grant Edutoppers access to your
Third-Party Account (including, but not limited to, for use for the purposes described herein), without
breach by you of any of the terms and conditions that govern your use of the applicable Third-Party
Account and without obligating Edutoppers to pay any fees or making Edutoppers subject to any usage
limitations imposed by such third-party service providers. By granting Edutoppers access to any Third-Party
Accounts, you understand that Edutoppers will access, make available and store (if applicable) any Content
that you have provided to and stored in your Third-Party Account (" SNS
Content ") so that it is available on and through the Site, Services and
Application via your Edutoppers Account and Edutoppers Account profile page. Unless otherwise specified in
these Terms, all SNS Content, if any, will be considered to be Member Content for all purposes of these
Terms. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you
have set in such Third-Party Accounts, personally identifiable information that you post to your
Third-Party Accounts will be available on and through your Edutoppers Account on the Site, Services and
Application. Please note that if a Third-Party Account or associated service becomes unavailable or
Edutoppers's access to such Third-Party Account is terminated by the third-party service provider, then
SNS Content will no longer be available on and through the Site, Services and Application. You have the
ability to disable the connection between your Edutoppers Account and your Third-Party Accounts, at any
time, by accessing the "Settings" section of the Site and Application. Please note that your
relationship with the third-party service providers associated with your third-party accounts is
governed solely by your agreement(s) with such third-party service providers. Edutoppers makes no effort to
review any SNS Content for any purpose, including but not limited to for accuracy, legality or
non-infringement and Edutoppers is not responsible for any SNS Content.
- Your Edutoppers Account and your Edutoppers Account profile page will
be created for your use of the Site and Application based upon the personal information you provide to
us or that we obtain via an SNS as described above. You may not have more than one (1) active Edutoppers
Account. You agree to provide accurate, current and complete information during the registration process
and to update such information to keep it accurate, current and complete. Edutoppers reserves the right to
suspend or terminate your Edutoppers Account and your access to the Site, Application and Services if you
create more than one (1) Edutoppers Account, or if any information provided during the registration process
or thereafter proves to be inaccurate, fraudulent, not current, incomplete, or otherwise in violation of
these Terms.
- You are responsible for safeguarding your password. You agree that you will
not disclose your password to any third party and that you will take sole responsibility for any
activities or actions under your Edutoppers Account, whether or not you have authorized such activities or
actions. You will immediately notify Edutoppers of any unauthorized use of your Edutoppers Account.
- Course Listings
- Edutoppers will create Listing of various online Courses and the details about
the Course, including, but not limited to, the subject, topic, number of sessions, mode of conduct, and
time slots of the lectures and pricing and related rules and financial terms will be listed on the Site
and the Application. Listings will be made publicly available via the Site, Application and Services.
You understand and agree that the placement or ranking of Listings in search results may depend on a
variety of factors, including, but not limited to Students preferences, ratings.
- Students will be able to view Courses via the Site, Application and Services
based upon the information provided in the Listing, Students requirements, and Students' search
parameters and preferences. We understand and agree that once a Student requests enrolment for Course,
We may not request the Student to pay a higher price than that mentioned in the Site or Application.
- Please note that Edutoppers assumes no responsibility for a Student's
compliance with any agreements with or duties to third parties, applicable laws, rules and regulations.
Edutoppers reserves the right, at any time and without prior notice, to remove or disable access to any
Student for any reason, that Edutoppers, in its sole discretion, considers to be objectionable for any
reason, in violation of these Terms or Edutoppers's then-current Standards, Trademark & Branding
Guidelines, or otherwise harmful to the Site, Application or Services.
- If you are a Teacher, you understand and agree that your relationship with
Edutoppers is limited to being a Member and an independent, third-party contractor, and not an employee,
agent, joint- venturer or partner of Edutoppers for any reason, and you act
exclusively on your own behalf and for your own benefit, and not on behalf of or for the benefit of
Edutoppers. Edutoppers does not control, your offline activities. As a Member you agree not to do anything to
create a false impression that you are endorsed by, partnering with, or acting on behalf of or for the
benefit of Edutoppers, including by inappropriately using any Edutoppers intellectual property.
- When you enrol for a Course, you will also be required to upload certain
information, such as, uploading a profile picture or verifying phone number. Any Member wishing to enrol
for any of the Courses must meet these requirements.
- No Endorsement
By using the Site, Application or Services, you agree that any legal remedy or
liability that you seek to obtain for actions or omissions of other Members or other third parties will be
limited to a claim against the particular Members or other third parties who caused you harm. You agree not
to attempt to impose liability on or seek any legal remedy from Edutoppers with respect to such actions or
omissions.
- Payment Terms
- If an enrolment is requested for any Course via the Site, Application or
Services, We will either pre-approve, confirm or reject the enrolment request within the period of 7
days from the date of request for enrolment (‘ Enrolment Request
Period’ ), otherwise the enrolment request will automatically expire. If
We are unable to confirm or decide to reject an enrolment request within the Enrolment Request Period,
any amounts collected by Edutoppers for the requested enrolment will be refunded to the concerned Student.
When We confirm an enrolment requested by a Student, Edutoppers will send the Student an email, text
message or message via e-mail and the Application confirming such enrolment, depending on the selections
you make via the Site, Application and Services.
- The Course Fees payable will be displayed to the Student before the Student
sends an enrolment request to Edutoppers. Upon receipt of the Students enrolment request, Edutoppers may
initiate a pre-authorization and/or charge a nominal amount to Student’s Payment Method pursuant
to the Payments Terms. If a requested enrolment is cancelled (before any tuitions are provided), any
amounts collected by Edutoppers will be refunded to such Student, depending on the selections the Student
makes via the Site and Application, and any pre-authorization of Student's Payment Method will be
released, if applicable.
- Edutoppers will collect the Course Fees from Students at the time of the enrolment
request.
- Edutoppers agrees that no refund will be permitted in respect of tuitions
already provided and in accordance with the cancellation policy reflected in the relevant Listing,
(i) permit the Student to cancel the enrolment and (ii) refund to the Student that portion of the Course
Fees specified in the applicable cancellation policy. In case relevant Listing does not have a specified
cancellation policy, the refund amount would be pro-rata to the unconsumed portion of the tuition.
- You agree that Edutoppers through its Site or Application would raise system
generated invoice to the Student in relation to the Course for which the Student has
enrolled or in relation to any kind of payment
done, as per applicable laws. Edutoppers will raise invoice for the above which shall be inclusive of all
applicable Taxes.
- You as a Student agree to pay the Course Fees for any enrolment requested, in
connection with your Edutoppers Account. Edutoppers will collect the Course Fees pursuant to the Payments
Terms.
- Once you're confirmed enrolment transaction is complete you will
receive a confirmation email summarizing your confirmed enrolment.
- Cancellations and Refunds
- If, as a Student, you wish to cancel a confirmed enrolment made via the Site
or the Application, after enrolment to the Course, the cancellation policy contained in the applicable
Listing will apply to such cancellation provided that no refund will be made in respect of tuitions
already provided. Our ability to refund the Course Fees and other amounts charged to you will depend
upon the terms of the applicable cancellation policy and financial charges applicable in case of course
payment through No Cost EMI options. Details regarding refunds and cancellation policies are available
via the Site and Application. Edutoppers will initiate any refunds due pursuant to the Payments Terms.
Please refer to the Refunds section of FAQs for latest updated terms and conditions for various
categories of listings/courses.
- If We cancel a confirmed enrolment made via the Site, Services, and
Application, (i) Edutoppers will refund the Course Fees paid by the Student for such enrolment to the
applicable Student pursuant to the Payments Terms which shall not exceed the total amount paid by the
Student.
- Taxes
You understand and acknowledge that appropriate governmental agencies, departments
or authorities (the "Tax Authority ") where your
office or residence is located may require Taxes to be collected from Students on the amount paid for the
Course and to be remitted to the respective Tax Authority. The laws in jurisdictions may vary, but these
Taxes may be required to be collected and remitted as a percentage of the Course Fees set by Edutoppers.
- User Conduct
- You understand and agree that you are solely responsible for compliance with
any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Site,
Application, Services and Collective Content. In connection with your use of the Site, Application,
Services and Collective Content, you may not and you agree that you will not:
- violate any local, state, national, or other law or regulation, or any order of
a court, including, without limitation, Tax regulations;
- use manual or automated software, devices, scripts, robots, backdoors or other
means or processes to access, "scrape," "crawl" or "spider" any web pages
or other services contained in the Site, Application, Services or Collective Content;
- access or use our Site, Application, Services expose or allow to be used or
exposed, any Edutoppers Content: (i) that is not publicly displayed by Edutoppers in its search results pages
or listing pages before an enrolment is confirmed; (ii) in any way that is inconsistent with the
Edutoppers’s Privacy
Policy or Terms of Service; or (iii) in any way that otherwise
violates the privacy rights or any other rights of Edutoppers's users or any other third party;
- use the Site, Application, Services or Collective Content for any commercial
or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies
Edutoppers endorsement, partnership or otherwise misleads others as to your affiliation with Edutoppers;
- dilute, tarnish or otherwise harm the Edutoppers brand in any way, including
through unauthorized use of Collective Content, registering and/or using Edutoppers or derivative terms in
domain names, trade names, trademarks or other source identifiers, or registering and/or using domains
names, trade names, trademarks or other source identifiers that closely imitate or are confusingly
similar to Edutoppers domains, trademarks, taglines, promotional campaigns or Collective Content;
- copy, store or otherwise access or use any information contained on the Site,
Application, Services or Collective Content for purposes not expressly permitted by these Terms;
- infringe the rights of Edutoppers or the rights of any other person or entity,
including without limitation, their intellectual property, privacy, publicity or contractual
right
- interfere with or damage our Site, Application or Services, including, without
limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings,
denial-of-service attacks, backdoors, packet or IP spoofing, forged routing or electronic mail address
information or similar methods or technology;
- use our Site, Application or Services to transmit, distribute, post or submit
any information concerning any other person or entity, including without limitation, photographs of
others without their permission, personal contact information or credit, debit, calling card or account
numbers;
- use our Site, Application, Services or Collective Content in connection with
the distribution of unsolicited commercial email ("spam ") or advertisements unrelated to lodging in a private residence;
- "stalk" or harass any other user of our Site, Application, Services
or Collective Content, or collect or store any personally identifiable information about any other user
other than for purposes of transacting as an Edutoppers Student;
- register for more than one Edutoppers Account or register for an Edutoppers Account
on behalf of an individual other than yourself, except in case where the parent is registering the
account for its child or guardian for its ward;
- contact another Member for any purpose other than asking a question related to
an Enrolment, Course, Listing, or the Member's use of the Site, Application and Services;
- recruit or otherwise solicit any Member to join third-party services or websites
that are competitive to Edutoppers, without Edutoppers's prior written approval;
- recruit or otherwise solicit any Member to join third-party services,
applications or websites, without Our prior written approval;
- impersonate any person or entity, or falsify or otherwise misrepresent yourself
or your affiliation with any person or entity;
- use automated scripts to collect information from or otherwise interact with the
Site, Application, Services or Collective Content;
- use the Site, Application, Services or Collective Content to find a Student
and then complete an enrolment of Course independent of the Site, Application or Services, in
order to circumvent the obligation to pay any Fees related to Edutoppers's provision of the Services or
for any other reasons;
- violate these Terms or Edutoppers's then-current Policies and or
Standards;
- engage in disruptive, circumventive, abusive or harassing behaviour in any area
or aspect of our Platform, Application, or Services;
- post, upload, publish, submit or transmit any Content that: (i) infringes,
misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights
or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages
any conduct that would violate, any applicable law or regulation or would give rise to civil liability;
(iii) is fraudulent, false, misleading (directly or by omission or failure to update information) or
deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination,
bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or
threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes
illegal or harmful activities or substances;
- systematically retrieve data or other content from our Site, Application or
Services to create or compile, directly or indirectly, in single or multiple downloads, a collection,
compilation, database, directory or the like, whether by manual methods, through the use of bots,
crawlers, or spiders, or otherwise;
- use, display, mirror or frame the Site, Application, Services or Collective
Content, or any individual element within the Site, Application, Services or Collective Content,
Edutoppers's name, any Edutoppers trademark, logo or other proprietary information, or the layout and
design of any page or form contained on a page in the Site, Application or Services, without
Edutoppers's express written consent;
- access, tamper with, or use non-public areas of the Site, Application or
Services, Edutoppers's computer systems, or the technical delivery systems of Edutoppers's
providers;
- attempt to probe, scan, or test the vulnerability of any Edutoppers system or
network or breach any security or authentication measures;
- avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent
any technological measure implemented by Edutoppers or any of Edutoppers's providers or any other third
party (including another user) to protect the Site, Services, Application or Collective Content;
- forge any TCP/IP packet header or any part of the header information in any
email or newsgroup posting, or in any way use the Site, Services, Application or Collective Content to
send altered, deceptive or false source-identifying information;
- attempt to decipher, decompile, disassemble or reverse engineer any of the
software used to provide the Site, Services, Application or Collective Content;
- advocate, encourage, or assist any third party in doing any of the foregoing;
or
- accept or make a payment for Course Fees outside Edutoppers. If you do so, you
acknowledge and agree that you: (i) would be in breach of these Terms; (ii) accept all risks and
responsibility for such payment, and (iii) hold Edutoppers harmless from any liability for such payment.
- Edutoppers has the right to investigate and prosecute violations of any of the
above to the fullest extent of the law. In addition, and as set in these Terms, Edutoppers may take a range
of actions against you, including but not limited to deactivating or cancelling Edutoppers Account, for a
violation of this Section or these Terms.
- Edutoppers may access, preserve and disclose any of your information if we are
required to do so by law, or if we believe in good faith that it is reasonably necessary to (i) respond
to claims asserted against Edutoppers or to comply with legal process (for example, summons or warrants),
(ii) enforce or administer our agreements with users, such as these Terms, (iii) for fraud prevention,
risk assessment, investigation, customer support, product development and debugging purposes,
or (iv) protect the rights, property or safety of Edutoppers, its users, or members of the public.
- You acknowledge that Edutoppers has no obligation to monitor your access to or
use of the Site, Application, Services or Collective Content or to review or edit any Member Content,
but has the right to do so for the purpose of operating and improving the Site, Application and Services
(including without limitation for fraud prevention, risk assessment, investigation and customer support
purposes), to ensure your compliance with these Terms, to comply with applicable law or the order or
requirement of a court, administrative agency or other governmental body, to respond to content that it
determines is otherwise objectionable or as set forth in these Terms.
- Edutoppers reserves the right, at any time and without prior notice, to remove or
disable access to any Collective Content that Edutoppers, at its sole discretion, considers to be
objectionable for any reason, in violation of these Terms or otherwise harmful to the Site, Application
or Services.
- Child Safety Policy
This policy is applicable to all persons and organizations associated with
Edutoppers, referred to as Edutoppers’s Stakeholders, including:
- Employees of Edutoppers, who maybe full-time or part-time employees, permanent or
temporary employee, regular permanent employee or employed on contract
- Organizations and persons belonging to that organization, who may partner and/
or work with Edutoppers in any capacity, even for a limited time period or job
- Volunteers who may work with Edutoppers, in whichever capacity, even for a limited
period of time
- Children enrolled as students of Edutoppers and their parents or guardians who
associate with the child in the official records of Edutoppers
- Children who may not be enrolled but are reached out through marketing or sales
of the product and their parents or guardians who associate with the Child
- Any other person or organisations who may be officially associated with Edutoppers
and its ambit of work and activity
In instances and circumstances where Edutoppers may not have required control
over the person alleged of any concern under this policy, including an instance of child abuse, Edutoppers
shall provide the required cooperation, assistance and support to such parent or guardian of the affected
child, in approaching any external, legal mechanism including the Police and/or the Courts, though Edutoppers
is itself not personally liable in such instances.
Edutoppers expects all its stakeholders falling within the scope of this
policy [Part A (II)] to adhere to the following child safety code of conduct :
- Expected Behaviour and Actions
- Listen to the child and, their views and opinions
- Have a non-judgmental attitude
- Treat every child with empathy and respect regardless of his/her race, colour,
gender, sexuality, religion, language, heritage, religious belief, social origin, or any point that
discriminated a child
- Use appropriate language, behaviours while interacting with the child
- Use appropriate language, behaviours in any online medium used by the
organisation to communicate or engage with children
- Create an environment that enables children to share and express freely
- Always take permission and written consent from guardian before taking photos
or videos of a child
- Keep all personal information of children, their parents and guardians
confidential and secure, such information shall only be shared with authorised individuals
- The live online classes and the content, including but not limited to audio
visual content is age appropriate and culturally appropriate
- Prohibited Behaviours and Actions
- Do not develop, induce or support any emotional, online/offline physical abuse
or sexual relationship with children in any way
- Do not use or encourage the use of alcohol, drugs, cigarettes or other
intoxicating substance in any of your interaction with children
- Do not develop any form of relationship or arrangement with children including
but not limited to financial, which could be deemed to be exploitative or abusive
- Do not share with or show children online/offline any inappropriate content
including pornographic material or material that encourages crime, violence, racism, sexism, self-harm,
suicide, cruelty
- Do not use language or behaviour towards children that is inappropriate,
harassing, abusive, sexually provocative, demeaning, intimidating, discriminatory, or culturally
insensitive
- Reporting Misconduct
If anyone who you feel is acting or has acted inappropriately, including but
not limited to anyone who (i) engages in offensive,
violent or sexually inappropriate behaviour, or (ii) engages in any other disturbing conduct, you should
immediately report such person to the appropriate authorities and then to Edutoppers by contacting us with your
police station and report number; provided that your report will not obligate us to take any action beyond
that required by law (if any) or cause us to incur any liability to you.
- Privacy
In order to provide the services to you we collect some of your Personal
Information. We describe our collection and use of personal information in our Privacy
Policy . Please review this policy. You must agree to the processing of
your personal information as laid out in Edutoppers's Privacy Policy (as may be updated from time
to time). You agree that Edutoppers may disclose personal information provided to us, including the data
entered into the Website, if required to by law or government request such as a warrant, or as specified in
the Privacy
Policy . You must be 18 years or older to use this service. You are
responsible for preventing unauthorized access to your account.
- Intellectual Property Ownership and Rights Notices
The Site, Application, Services, and Collective Content are protected by copyright,
trademark, and other laws of India. You acknowledge and agree that the Site, Application, Services and
Collective Content, including all associated intellectual property rights, are the exclusive property of
Edutoppers and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark or
other proprietary rights notices incorporated in or accompanying the Site, Application, Services, or
Collective Content. All trademarks, service marks, logos, trade names, and any other proprietary
designations of Edutoppers used on or in connection with the Site, Application, Services, and Edutoppers Content
are trademarks or registered trademarks of Edutoppers in India and abroad. Trademarks, service marks, logos,
trade names and any other proprietary designations of third parties used on or in connection with the Site,
Application, Services, and Edutoppers Content are used for identification purposes only and may be the property
of their respective owners. As a Member, you understand and agree that you are bound by the additional
Terms, Guidelines and Policies that apply to your use of the Site, Application, Services and Collective
Content, including Edutoppers's Trademark & Branding Guidelines (as may be updated from time to time).
- Additional Terms
Our Site, Application and Services have different products, features and
offerings, so sometimes additional terms or product requirements may apply to your use of those products,
features or offerings. If additional terms are available for the relevant product or Services you use, those
additional terms become part of these Terms.
- Application License
Subject to your compliance with these Terms, Edutoppers grants you a limited
non-exclusive, non-transferable license to download and install a copy of the Application on each mobile
device or computer that you own or control and run such copy of the Application solely for your own personal
use.
- Edutoppers Content and Member Content License
- Subject to your compliance with these Terms, Edutoppers grants you a limited,
non-exclusive, non-transferable license, to (a) access and view any Edutoppers Content solely for your
personal and non-commercial purposes and (b) access and view any Member Content to which you
are permitted access, solely for your personal and non-commercial purposes. You have no right
to sublicense the license rights granted in this section.
- You will not use, copy, adapt, modify, prepare derivative works based upon,
distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or
otherwise exploit the Site, Application, Services, or Collective Content, except as expressly permitted
in these Terms. No licenses or rights are granted to you by implication or otherwise under any
intellectual property rights owned or controlled by Edutoppers or its licensors, except for the licenses
and rights expressly granted in these Terms.
- Member Content
- We may, in our sole discretion, permit you to post, upload, publish, submit or
transmit Member Content. By making available any Member Content on or through the Site, Application,
Services, or through Edutoppers promotional campaigns, you hereby grant to Edutoppers a worldwide,
irrevocable, perpetual (or for the term of the protection), non-exclusive, transferable, royalty-free
license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell,
transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise
exploit such Member Content on, through, by means of or to promote or market the Site, Application and
Services. Edutoppers does not claim any ownership rights in any such Member Content and nothing in these
Terms will be deemed to restrict any rights that you may have to use and exploit any such Member
Content.
- You acknowledge and agree that you are solely responsible for all Member
Content that you make available through the Site, Applications, Services or through Edutoppers promotional
campaigns. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner
of all Member Content that you make available through the Site, Application, Services or through Edutoppers
promotional campaigns or you have all rights, licenses, consents and releases that are necessary to
grant to Edutoppers the rights in such Member Content, as contemplated under these Terms; and (ii) neither
the Member Content nor your posting, uploading, publication, submission or transmittal of the Member
Content or Edutoppers's use of the Member Content (or any portion thereof) on, through or by means of
the Site, Application, the Services or Edutoppers promotional campaigns will infringe, misappropriate or
violate a third party's patent, copyright, trademark, trade secret, moral rights or other
proprietary or intellectual property rights, or rights of publicity or privacy, or result in the
violation of any applicable law or regulation.
- Hyperlinks
The Site, Application and Services may contain links to third-party websites or
resources. You acknowledge and agree that Edutoppers is not responsible or liable for: (i) the availability or
accuracy of such websites or resources; or (ii) the content, products, or services on or available from such
websites or resources. Links to such websites or resources do not imply any endorsement by Edutoppers of such
websites or resources or the content, products, or services available from such websites or resources. You
acknowledge sole responsibility for and assume all risk arising from your use of any such websites or
resources or the Content, products or services on or available from such websites or resources.
- Feedback
We welcome and encourage you to provide feedback, comments and suggestions for
improvements to the Site, Application and Services ("Feedback "). You may submit Feedback by emailing us, through the "Contact" section of the
Site and Application, or by other means of communication. You acknowledge and agree that all Feedback you
give us will be the sole and exclusive property of Edutoppers and you hereby irrevocably assign to Edutoppers and
agree to irrevocably assign to Edutoppers all of your right, title, and interest in and to all Feedback,
including without limitation all worldwide patent, copyright, trade secret, moral and other proprietary or
intellectual property rights therein, and waive any moral rights you may have in such Feedback. At
Edutoppers's request and expense, you will execute documents and take such further acts as Edutoppers may
reasonably request to assist Edutoppers to acquire, perfect, and maintain its intellectual property rights and
other legal protections for the Feedback.
- Copyright Policy
Edutoppers respects copyright law and expects its users to do the same. It is
Edutoppers's policy to terminate in appropriate circumstances the Edutoppers Accounts of Members or other
account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright
holders.
- Term and Termination, Suspension and Other Measures
- Term
This Agreement shall be effective for till the time Members access or use
the Site, Application or Services or by downloading or posting any content from or on the Site, via the
Application or through the Services Until such time when you or Edutoppers terminate the Agreement as
described below.
- Termination for convenience
You may terminate this Agreement at any time via the "Cancel Account"
feature on the Site or by sending us an email. If you cancel your Edutoppers Account, any confirmed enrolment
will be automatically cancelled and any refund will depend upon the terms of the applicable cancellation
policy. Without limiting our rights specified below, Edutoppers may terminate this Agreement for convenience at
any time by giving you 30 days' notice via email to your registered email address.
- Termination for breach, suspension and other measures
- Edutoppers may immediately, without notice terminate this Agreement if (i) you
have materially breached these Terms or our Policies, including but not limited to any breach of your
warranties outlined in these Terms or breach of the " User
Conduct " provisions in these Terms, (ii) you have provided inaccurate,
fraudulent, outdated or incomplete information during the Edutoppers Account registration, or Listing
process or thereafter, (iii) you have violated applicable laws, regulations or third party rights, or
(iv) Edutoppers believes in good faith that such action is reasonably necessary to protect the safety or
property of other Members, Edutoppers or third parties, for fraud prevention, risk assessment, security or
investigation purposes.
- In addition Edutoppers may deactivate or delay reviews, or other Member Content,
cancel any pending or confirmed enrolments, limit your use of or access to your Edutoppers Account and the
Site, Application or Services, temporarily or permanently revoke any special status associated with your
Edutoppers Account, or temporarily or permanently suspend your Edutoppers Account if (i) you have breached
these Terms or our Policies, including material and nonmaterial breaches and receiving poor
ratings from Students, or (ii) Edutoppers believes in good faith that such action is reasonably necessary
to protect the safety or property of Members, Edutoppers or third parties, for fraud prevention, risk
assessment, security or investigation purposes.
- In case of non-material breaches and where appropriate, you will be given
notice of any measure by Edutoppers and an opportunity to resolve the issue to Edutoppers's reasonable
satisfaction.
- Consequences of Termination
- If we take any of the measures described above we may (i) communicate to the
Students that a pending or confirmed enrolment has been cancelled, (ii) refund the Students in full for
any and all confirmed enrolments, irrespective of pre-existing cancellation policies, (iii) support the
Students, on an exceptional basis, in finding potential alternative Courses, and (iv) you will not be
entitled to any compensation for confirmed enrolments that were cancelled.
- If You or We terminate this Agreement, we do not have an obligation to delete
or return to you any of your Member Content, including but not limited to any reviews or Feedback. When
this Agreement has been terminated, you are not entitled to a restoration of your Edutoppers Account or any
of your Member Content. If your access to or use of the Site, Application and Services has been limited
or your Edutoppers Account has been suspended or this Agreement has been terminated by us, you may not
register a new Edutoppers Account or attempt to access and use the Site, Application and Services through
other Edutoppers Accounts.
- Survival
If you or we terminate this Agreement, the clauses of these Terms that reasonably
should survive termination of the Agreement will remain in effect.
- Disclaimers
- If you choose to use the Site, Application, Services or Collective Content,
you do so at your sole risk. You acknowledge and agree that Edutoppers does not have an obligation to
conduct background or character checks on any Member, but may conduct such background or character
checks in its sole discretion. If we choose to conduct such checks, to the extent permitted by
applicable law, we disclaim warranties of any kind, either express or implied, that such checks will
identify prior misconduct by a user or guarantee that a user will not engage in misconduct in the
future.
- The Site, Application, Services and Collective Content are provided "as
is", without warranty of any kind, either express or implied. Without limiting the foregoing,
Edutoppers explicitly disclaims any warranties of merchantability, fitness for a particular purpose, quiet
enjoyment or non-infringement, and any warranties arising out of course of dealing or usage of trade.
Edutoppers makes no warranty that the site, application, services, collective content, including, but not
limited to, any Courses, will meet your requirements or be available on an uninterrupted, secure, or
error-free basis. Edutoppers makes no warranty regarding the quality of any Listings, Courses, teachers,
Students, the Services or Collective Content or the accuracy, timeliness, truthfulness, completeness or
reliability of any collective content obtained through the Site, Application or Services.
- No advice or information, whether oral or written, obtained from Edutoppers or
through the Site, Application, Services or Collective Content, will create any warranty not expressly
made herein.
- You are solely responsible for all of your communications and interactions
with other users of the Site, Application or Services and with other persons with whom you communicate
or interact as a result of your use of the Site, Application or Services, including, but not limited to,
any Students. You understand that Edutoppers does not make any attempt to verify the statements of users of
the Site, Application or Services or to review any Course. Edutoppers makes no representations or
warranties as to the conduct of users of the Site, Application or Services or their compatibility with
any current or future users of the Site, Application or Services. You agree to take reasonable
precautions in all communications and interactions with other users of the site, application or services
and with other persons with whom you communicate or interact as a result of your use of the Site,
Application Or Services, including, but not limited to, Students, particularly if you decide to meet
offline or in person regardless of whether such meetings are organized by Edutoppers. Edutoppers explicitly
disclaims all liability for any act or omission of any Student or other third party.
- Limitation of Liability
- You acknowledge and agree that, to the maximum extent permitted by law, the
entire risk arising out of your access to and use of the Site, Application, Services and Collective
Content, your enrolment of any Course via the Site, Application and Services, and any contact you have
with other users of Edutoppers whether in person or online remains with you. Neither Edutoppers nor
any other party involved in creating, producing, or delivering the Site, Application, Services,
Collective Content will be liable for any incidental, special, exemplary or consequential damages,
including lost profits, loss of data or loss of goodwill, service interruption, computer damage or
system failure or the cost of substitute products or services, or for any damages for personal or bodily
injury or emotional distress arising out of or in connection with these terms, from the use of or
inability to use the Site, Application, Services or Collective Content, from any communications,
interactions or meetings with other users of the Site, Application, or Services or other persons with
whom you communicate or interact as a result of your use of the Site, Application, Services, or from
your Enrolment of any Course via the Site, Application And Services, whether based on warranty,
contract, tort (including negligence), product liability or any other legal theory, and whether or not
Edutoppers has been informed of the possibility of such damage, even if a limited remedy set forth herein
is found to have failed of its essential purpose.
- In no event will Edutoppers's aggregate liability arising out of or in
connection with these Terms and your use of the Site, Application and Services including, but not
limited to, your enrolment of any course via the Site, Application and Services, or from the use of or
inability to use the Site, Application, Services, or Collective Content and in connection with any
course or interactions with any other members, exceed the amounts you have paid or owe for enrolments
via the Site, Application and Services as a student in the three (3) month period prior to the event
giving rise to the liability. The limitations of damages set forth above are fundamental elements of the
basis of the bargain between Edutoppers and you.
- Indemnification
You agree to release, defend, indemnify, and hold Edutoppers and its affiliates and
subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims,
liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting
fees, arising out of or in any way connected with (a) your access to or use of the Site, Application,
Services, or Collective Content or your violation of these Terms; (b) your Member Content; (c) your (i)
interaction with any Member, (ii) enrolment of an Course; including but not limited to any injuries, losses,
or damages (compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection
with or as a result of an enrolment or attending of a Course.
- Entire Agreement
Except as they may be supplemented by additional Edutoppers policies, guidelines,
standards, or terms for a specific product, feature, service or offering, these Terms constitute the entire
and exclusive understanding and agreement between Edutoppers and you regarding the Site, Application, Services,
Collective Content (excluding Payment Services), and any enrolments made via the Site, Application and
Services (excluding Payment Services), and these Terms supersede and replace any and all prior oral or
written understandings or agreements between Edutoppers and you regarding enrolments, the Site, Application,
Services, and Collective Content (excluding Payment Services).
- Notices
Any notices or other communications permitted or required hereunder, including
those regarding modifications to these Terms, will be in writing and given by Edutoppers (i) via email (in each
case to the address that you provide) or (ii) by posting to the Site or via the Application. For notices
made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
- Governing Law and Jurisdiction
- These Terms and your use of the Services will be interpreted in accordance
with the laws of India excluding its rules on conflicts of laws. You and we agree to submit any dispute
arising under these Terms to the personal jurisdiction of a court located in Hyderabad for any actions
for which the parties retain the right to seek injunctive or other equitable relief in a court of
competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation
of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
- Any dispute, claim or controversy arising out of or relating to this Terms
including the determination of the scope or applicability of this Terms to arbitrate, or your use of the
Application or information to which it gives access, shall be determined by arbitration in India, before
a sole arbitrator mutually appointed by Members and Edutoppers. Arbitration shall be conducted in
accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be
Hyderabad. All proceedings of such arbitration, including, without limitation, any awards, shall be in
the English language. The award shall be final and binding on the parties to the dispute.
- No Waiver
The failure of Edutoppers to enforce any right or provision of these Terms will not
constitute a waiver of future enforcement of that right or provision. The waiver of any such right or
provision will be effective only if in writing and signed by a duly authorized representative of Edutoppers.
Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under
these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any
reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that
provision will be enforced to the maximum extent permissible and the other provisions of these Terms will
remain in full force and effect.
- Miscellaneous
- Edutoppers shall have no liability of any nature, whether in contract, or
otherwise, for any losses whatsoever and howsoever caused, from or in any manner connected with any of
the Services provided by Us.
- Edutoppers is not liable for any failure or delay of performance (or otherwise)
arising out of a cause beyond Edutoppers’s reasonable control.
- You may not assign or transfer these Terms, by operation of law or otherwise,
without Edutoppers's prior written consent. Any attempt by you to assign or transfer these Terms,
without such consent, will be null and of no effect. Edutoppers may assign or transfer these Terms, at its
sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the
benefit of the parties, their successors and permitted assigns.
- Edutoppers reserves the right at any time and from time to time to modify or
discontinue, temporarily or permanently, the Services (or any part thereof) provided by Us with or
without notice. You agree that Edutoppers shall not be liable to You or to any third party for any
modification, suspension or discontinuance of such Services. It is Your responsibility to review these
Terms periodically for updates/changes.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit for any
commercial purposes, any portion of the information provided by us, including any intellectual property
rights of Edutoppers or any person firm or corporation having posted information for availability through
the Services provided by us.
- You agree that in the event Your post or Your information violates any
provision of this Terms, We shall have the right to refuse to provide You or any person acting on Your
behalf, access to the Site and Application, terminate and/ or suspend Your access if applicable in the
future.